Help centre
How to use the portal
Short, practical guides. If something is still unclear, our team replies in about nine minutes during office hours.
Written guides
Step by step, with screenshots
Short videos
Two minutes each, coming soon
Talk to us
Chat, email or a 20-minute call
For students
Find and save courses
Search, filter by country, budget and intake, then tap the heart to shortlist. Compare up to four side by side.
Apply for a course
Open a course, press Apply, and follow four short steps. Your profile and documents fill most of it in.
Upload your documents
Add each document once in the locker. Every application reuses the verified copy.
Follow your offer
Open the case page to see the timeline, conditions still to meet and the next thing to do.
Ask for a service
Visa, housing, health cover and more: pick a service, fill the short form, attach documents, track progress.
For agents
Your student pipeline
The agent desk groups every student by stage so you can see who needs attention today.
Raise a commission claim
Open Commissions, choose the enrolment, attach the invoice and submit. You'll see approval and payout.
Message a student
Every case has its own thread so the history stays with the application.
For NSS staff
Verify a student or agent
The admin console queue shows what is waiting, who owns it and how urgent it is.
Add or import courses
Add one course by hand, or upload a spreadsheet and map the columns before importing.
Adjust suggestion rules
Eligibility rules decide which courses are suggested and give students the reason in plain words.
Still stuck? Send us a message and a counsellor will come back to you.
Contact us